Privacy Policy
JMCC Services LTD, trading as Premier Formations, is committed to protecting the privacy and security of your personal data.
This Privacy Policy describes how we collect, use and look after your personal data when you visit our website (regardless of where you visit it from), including when you purchase a product or services or sign up to our newsletter. It also tells you about your rights and how the law protects you.
1. Important Information
Our website is not intended for children and we do not knowingly collect data relating to children.
This Privacy Policy supplements the other notices (including our terms and conditions of service (Terms)) and is not intended to override them.
Premier Formations is the controller and responsible for your personal data (we, us or our).
To assist you further in understanding this Privacy Policy, we have set out in Part 5 of Schedule 1 a glossary of terms used, examples of types of personal data we collect, how we use it, the lawful basis for processing such data and further details of your rights.
If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our DPM in writing by email.
You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
Your duty to inform us of changes
It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data. For any companies you have incorporated with us, we advise that you may also have a statutory responsibility to report name, address and other changes to Companies House. We will not automatically file this information on your behalf.
Third-party links
Our website may include links to third-party websites, plug-ins and applications. By clicking on these links or enabling connections you may be allowing third parties to collect or share your personal data. We have no control these third-party websites, plug in or applications and are not responsible for their privacy policies, therefore you should also read their privacy policies to understand what personal data they collect about you and how they use it.
2. The Data We Collect About You
We may collect, use, store and transfer the types of personal data about you listed in Part 1 of Schedule 1.
We also collect, use and share aggregated data. However, if we combine aggregated data with your personal data so that it can directly or indirectly identify you, we treat this as your personal data.
We do not collect any special categories of personal data or any information about criminal convictions and offences.
Failure to provide personal data
If we are required by law, or under the terms of a contract we have with you, to collect your personal data and you fail to provide it, we may not be able to enter into or execute obligations within the contract we have with you and, we may have to cancel a product or service. We will notify you of this at the relevant time.
3. How Personal Data is Collected
We collect personal data in the following ways:
Direct interactions
You may provide personal data when you complete online forms, request products/services, subscribe to our services, create a user account or join our mailing list, or otherwise or correspond with us (by post, phone or email).
Automated technology
We automatically collect personal data (technical and usage) when you browse or interact with our website, by using cookies, and other similar technologies. We may also receive technical data about you if you visit other websites which use our cookies.
Publicly available sources
We may collect personal data from publicly available sources such as Companies House, the Electoral Register, telephone directories and credit reference agencies, based inside and outside of the EU. This data will be used to complete our client screening procedures in accordance with the UK Anti-Money Laundering (AML) regulations.
Third parties
We may receive personal data from: (a) analytics providers based outside the EU (such as Google); (b) IT cloud providers such as Microsoft, Amazon and Cloudflare; and (c) our suppliers such as payment providers (Worldpay, PayPal & Stripe), delivery services, website support and maintenance providers.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:
- to perform the contract, we are to enter into or have entered into with you;
- to comply with a legal obligation; and
- where it is necessary to carry out our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
Part 2 of Schedule 1 sets out the lawful basis we will rely on to process your personal data.
We do generally only rely on consent as a legal basis for processing your personal data to send email and SMS marketing communications and you have the right to withdraw your consent at any time by contacting us. Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your information.
Cookies
This Website may install and access specific Cookies on your device. Premier Formations uses Cookies to enhance your experience while using the Website and to improve our service offerings. Premier Formations has meticulously selected these Cookies and has implemented measures to ensure that your privacy is consistently protected and respected.
All Cookies used by this Website comply with the current UK and EU Cookie Law.
Prior to the installation of Cookies on your device, you will receive a notification bar seeking your consent for their placement. By consenting to the use of Cookies, you enable Premier Formations to deliver an improved experience and service. You have the option to refuse consent for the placement of Cookies; however, please be aware that certain functionalities of the Website may not operate fully or as intended.
Essential cookies
These cookies are crucial for the functionality of our website. They include, for instance, cookies that allow you to access secure sections of our site, use a shopping cart, or engage with e-billing services.
Performance/analytical cookies
These cookies enable us to identify and count the number of visitors, as well as to observe how users navigate our website. This information assists us in enhancing the overall performance of our site, ensuring that users can easily locate the information they seek.
You have the option to enable or disable cookies through your internet browser settings. Most browsers are set to accept cookies by default, but this setting can be modified. For additional information regarding cookies, including instructions on how to disable them, please visit aboutcookies.org, where you will also find guidance on deleting cookies from your computer.
Marketing
We may analyse your personal data to form a view on what products and or services we think may be of interest to you. You will only receive marketing communications from us, if you have requested information from us or purchased services from us, if you consent to marketing at the time we collect your personal data and you have not subsequently opted out or withdrawn your consent or if we have another basis to send you the marketing communications.
We will not share your personal data with third parties for their marketing purposes.
Opting out
You can opt out of email marketing by clicking the unsubscribe button within the particular marketing email. You can also withdraw your consent to marketing at any time by contacting our DPM.
Even if you opt out of receiving marketing, we may still use your personal data for other purposes provided we have a lawful basis to do so.
5. Disclosure of Your Personal Data
We may have to share your personal data with third parties' further details of which are set out in Part 4 of Schedule 1. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes. They can only process your personal data for specified purposes and in accordance with our instructions.
6. International Transfers
A small number of our external third parties are based outside the European Economic Area (EEA), so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
- we use specific contracts approved by the European Commission which give personal data the same protection it has in Europe with our services providers;
- we may transfer data to US based service providers under the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know and they can only process your personal data on our instructions and will be subject to a duty of confidentiality. We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us. However, we are legally required to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers, for tax purposes.
We may also anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes. We can use anonymised information indefinitely without further notice to you.
9. Your Legal Rights
You have certain rights in certain circumstances under data protection law. These are set out in full in Part 3 of Schedule 1. If you wish to exercise any of your rights, please contact our DPM.
You will not have to pay a fee to exercise any of your rights. However, if your request is clearly unfounded, repetitive or excessive, we may charge a reasonable fee for this information or refuse to comply with your request.
We may request specific information from you to help us confirm your identity when you contact us and ensure. This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Schedule 1
Part 1: Types of Personal Data
| Contact data | billing address, delivery address, email address and telephone number |
| Financial data | bank account and payment card details |
| Identity data | first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender |
| Marketing and communication data | your preferences in receiving marketing from us |
| Profile data | your username and password, purchase or orders made by you, preferences, feedback and survey responses |
| Technical data | internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website |
| Transaction data | details about payments to and from you and other details of products and services you have purchased from us |
Part 2: Lawful Basis for Processing
Consent
you have given your express consent for us to process your personal data for a specific purpose
Contract
the processing is necessary for us to perform our contractual obligations with you under our contract, or because you have asked us to take specific steps before entering into a contract with you
Legal obligation
the processing is necessary for us to comply with legal or regulatory obligation
Legitimate interests
the processing is necessary for our or a third parties' legitimate interest e.g. in order for us to provide the best service to you via our website. Before we process your personal data on this basis, we make sure we consider and balance any potential impact on you, and we will not use your personal data on this basis where such impact outweighs our interest
Part 3: Your Legal Rights
Access your data
you can ask for access to and a copy of your personal data and can check we are lawfully processing it
Correction
you can ask us to correct any incomplete or inaccurate personal data we hold about you
Erasure
you can ask us to delete or remove your personal data where there is no good reason for us continuing to process it
Object
you can object to the processing of your personal data where we are relying on our legitimate interest
Restrict processing
you can ask us to suspend or restrict the processing of your personal data
Request a transfer
you can request a transfer of your personal data in a structured, commonly used, machine-readable format
Part 4: Third Parties
Service providers
acting as processors or controllers based in the EEA but also around the world who provide payment services, identity verification and IT and system administration services.
Professional advisors
including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services
HM Revenue & Customs, regulators and other authorities
based in the EEA who require reporting of processing activities in certain circumstances
Third parties
third parties whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy
Part 5: Glossary
Aggregated data
information such as statistical or demographic data which may be derived from personal data but which cannot by itself identify a data subject
Controller
a body that determines the purposes and means of processing personal data
Data subject
an individual living person identified by personal data (which will generally be you)
Personal data
information identifying a data subject from that data alone or with other data we may hold but it does not include anonymised or aggregated data
Processor
a body that is responsible for processing personal data on behalf of a controller
ICO
Information Commissioners Office, the UK's supervisory authority for data protection issues
Questions About This Privacy Policy?
Contact our Data Protection Manager for any privacy-related inquiries.
Contact Us